Privacy Policy
SmartOps Consulting (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By accessing or using https://www.smartops-consulting.com/ (the “Website”), you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Data You Provide
We may collect personal data that you voluntarily provide when you:
Fill out contact forms
Subscribe to newsletters
Request services or support
Communicate with us via email
Examples of personal data we collect include:
Full name
Email address
Phone number
Company name
Job title
Other information you choose to provide
1.2 Automatically Collected Data
When you visit the Website, we automatically collect certain information about your device and usage via cookies and similar technologies:
IP address
Browser type and version
Operating system
Pages visited
Date/time stamps
Referring/exit pages
Time spent on pages
Clickstream data
This information helps us improve performance, functionality, and user experience.
2. How We Use Your Information
We may use your personal data for the following purposes:
To respond to inquiries and provide services
To send newsletters, updates, promotions (with consent)
To personalize your experience on the Website
To improve the Website’s functionality and user experience
To analyze trends and usage patterns
To comply with legal obligations
We will not use your personal data for purposes unrelated to those described in this policy without notifying you and obtaining consent where required by law.
3. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with the Website.
Types of Cookies We Use
Essential Cookies: Necessary for basic website functionality
Performance/Analytics Cookies: Help us understand user engagement
Functionality Cookies: Enable enhanced features like form retention
You can manage or disable cookies through your browser settings; however, disabling certain cookies may affect the Website’s functionality.
4. Legal Basis for Processing (where applicable)
If you are located in the European Economic Area (EEA) or other regions with data protection laws:
We process your personal data only where we have lawful grounds, such as:
Your consent
Performance of services
Legitimate business interests
Legal compliance
5. Sharing Your Information
We may share your personal data with:
Service Providers: Third-party partners who assist with website operations (e.g., hosting, analytics, email marketing)
Legal Authorities: When required by law, legal process, or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell, rent, or trade your personal data to third parties for marketing purposes without your consent.
6. Third-Party Links
The Website may contain links to external websites. We are not responsible for the content or privacy practices of third-party sites. We encourage you to review their privacy policies before providing any personal information.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When no longer needed, data is securely deleted or anonymized.
9. International Data Transfers
Your information may be transferred to and processed in countries outside your place of residence, including jurisdictions with different data protection laws. We ensure that such transfers comply with applicable legal requirements.
10. Children’s Privacy
Our Website is not directed at individuals under the age of 13 (or higher minimum age under applicable law). We do not knowingly collect personal data from minors. If you believe we have collected information from a minor, please contact us so we can take steps to delete it.
11. Your Rights and Choices
Depending on your location, you may have rights regarding your personal data, including:
Access and correction
Deletion
Restriction of processing
Data portability
Opting out of marketing communications
To exercise your rights, please contact us at:
📧 Email: info@smartops-consulting.com
12. Changes to This Policy
We may update this Privacy Policy to reflect changes in legal requirements or business practices. We will post the updated version with a revised “Last Updated” date.
Your continued use of the Website constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or your data privacy rights, contact us:
📍 SmartOps Consulting Pte Ltd
📧 info@smartops-consulting.com