Billing, Invoicing & Revenue Management
Ensure accurate and timely billing while reducing manual work.
What we deliver:
Patient and service-based billing workflows
Invoice and receipt automation
Package, session, and recurring billing setups
Credit note and refund management
Integration with payment gateways
Benefits:
Faster billing cycles
Reduced administrative errors
Improved cash flow
Procurement & Vendor Management
Streamline purchasing and supplier coordination.
What we enable:
Purchase requisitions and approvals
Purchase orders and goods receipt
Supplier records and pricing control
Purchase-to-pay workflow automation
Benefits:
Better procurement visibility
Reduced manual paperwork
Improved vendor management
Inventory & Medical Supplies Management
Control medical supplies without overstocking or shortages.
What we implement:
Medical consumables and supplies tracking
Batch, lot, and expiry date management
Reorder levels and low-stock alerts
Multi-location inventory (clinic, storage, pharmacy)
Benefits:
Reduced wastage and expiry losses
Better supply planning
Improved cost control
Accounting & Financial Automation
Maintain clear financial control with compliant reporting.
What we automate:
Revenue and expense tracking
Cost allocation by clinic, department, or service
Bank and expense reconciliation
GST / SST / VAT reporting (where applicable)
Financial statements and management reports
Tools we use:
Zoho Books and integrated accounting systems
Benefits:
Accurate financial reporting
Faster month-end closing
Audit-ready records
Reporting, Dashboards & Insights
Gain visibility into clinic performance and financial health.
What you get:
Revenue and expense dashboards
Service and department profitability reports
Inventory usage and ageing reports
Cash flow and financial performance insights
Benefits:
Data-driven decision making
Better operational planning
Early identification of issues
Data Security & Compliance Focus
We understand the importance of data security and confidentiality in healthcare environments.
Our approach includes:
Role-based access controls
Secure system configurations
Clear data ownership and access policies
Alignment with applicable data protection regulations (e.g. PDPA, GDPR where applicable)
Note: SmartOps Consulting does not provide clinical systems or electronic medical record (EMR) solutions. Our focus is on operational, financial, and administrative systems.
Who This Is For
Our healthcare solutions are suitable for:
Medical and specialist clinics
Dental and aesthetic practices
Allied health providers (physio, therapy, diagnostics)
Healthcare service providers and operators
SMEs in the healthcare and wellness sector
Our Implementation Approach
1. Business & Compliance Review
Understand workflows and regulatory considerations
2. Solution Design
Map billing, inventory, procurement, and accounting systems
3. System Setup & Data Migration
Configure workflows and financial controls
4. Testing & Go-Live
Ensure accuracy and minimal operational disruption
5. Training & Ongoing Support
Support your team with confidence
Why Choose SmartOps Consulting
Zoho-focused implementation and automation partner
Practical, scalable solutions designed for compliance
End-to-end support: setup, migration, training & support
Systems built to reduce admin workload and errors